SCHEDULING OR RESCHEDULING AN APPOINTMENT

We are now available to schedule appointments. We ask for your patience as we are operating on a limited schedule initially and making every effort to prioritize the most urgent needs. If you are scheduling an appointment with our dental practices, please call 1-877-WELL-ALL  (1-877-935-5255). We’ll be happy to answer any questions regarding our safety protocols and discuss any paperwork requirements prior to your visit

BEFORE YOUR APPOINTMENT

• If you are not feeling well or if you believe anyone in your family has been exposed to COVID-19, then do not come in for your scheduled appointment, Instead, please let us know and we will work to reschedule your routine appointment.
• This applies to all patients who have had a fever, cough, or shortness of breath within the past two weeks.
  Please help us be efficient with your time.
• If you need to update any patient, medical or insurance information prior to your appointment, please try and communicate with our Scheduling Department in advance. 
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
• You will be given a telephone number to call from your car when you arrive for your visit.

DURING YOUR APPOINTMENT

• Everyone will be asked to provide and wear their own face mask to their appointment, as we are working hard to conserve our PPE.
• Please plan to be on time for your scheduled appointment as we will try to minimize the wait time and the number of people in the reception area to maintain distancing guidelines.
• Everyone entering our office will have their temperature taken, a brief health questionnaire given, and an informed consent form to sign.
• Please call the provided number when you arrive in the parking lot.
• Required companions can come in – will be screened as well. 
• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

OUR SANITATION PROTOCOLS

A properly managed dental office has always been a very safe environment for patients, staff and doctors. Here is what we’re doing to ensure patient health is protected during your visit:

• We sanitize our public areas such as our Eagle Suites (waiting rooms), registration areas, tables, door handles and other hard surfaces after each visit.
• We thoroughly clean each clinical room including wiping down all potential areas of contact such as doorknobs, chairs, and equipment with medical-grade disinfectant wipes between each patient.
• Our office is being vigilant about frequent hand washing and regular use of hand sanitizer between each patient encounter, as is standard for our practice.
• Doctors and clinical staff have been trained in the proper use of personal protective equipment to include masks, shields, goggles, and gloves as per CDC recommendations for direct health care facilities.
• We instruct any employee who feels ill to stay home and consult their healthcare providers.