NC DHHS Extends Open Enrollment to February 1, 2020 for the Entire State

Read Press Release Here

There is a new way to get Medicaid health care

Most people will get the same Medicaid services in a new way – through health plans. 

You will be able to choose the health plan that is best for you. A health plan is a group of doctors, hospitals and other providers. They work together to give you the health care you need. Everything will come from the same plan. This includes physical health, mental health, and medicine. Some health plans provide added services like programs to help you quit smoking.

You will also choose a primary care provider (PCP). A PCP could be your family doctor, clinic or other health care provider. They will help you with your health care needs.

Most people receiving Medicaid must choose a health plan. To learn more, go to Who must choose a health plan?

A small number of people will not need to choose a health plan because of the type of health services they need. They will stay enrolled in NC Medicaid Direct. To learn more, go to NC Medicaid Direct services.

If you have behavioral health, substance use, intellectual and developmental disability (I/DD) or traumatic brain injury (TBI) support needs, you may ask to stay in NC Medicaid Direct, including your Local Management Entity-Managed Care Organization (LME-MCO). Use the Request to stay in NC Medicaid Direct and LME-MCO: Beneficiary form.

To learn about the basic benefits and services that all health plans offer, and services that are not covered, go to Benefits and services.

Questions? Preguntas? Contact - Llame a John Cook, Guest Services Manager 910-567-7009 or 910-891-8447

Video: https://youtu.be/9xJyeXkypl8

The services you receive at CWH will NOT change | Los servicios que usted recibe en CWH no cambiaran

Medicaid is changing, but CommWell Health is not. You will receive the same quality care you have always received. | Medicaid va a cambiar, pero CommWell Health no cambia. Usted recibirá los mismos servicios de calidad que siempre e recibido

You may have noticed that CWH is not showing up as an approved provider when you contact the enrollment broker or sign-up online. This is because we are working to finalize all contracts. | Puede haber notado que CWH no se presenta como proveedor aprobado cuando se pone en contacto con el agente de inscripcion o se registra en linea. Esto es porque estamos trabajando para finalizar todos los contratos.

CWH will provide you will all the important information and answers you need to enroll during one of the classes. | CWH te dará toda la información importante y respuestas que necesita para inscribirse durante unas de las clases.

Resources for download PDF format in English and Spanish Español: 

Additional online resources:



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