National Health Service Corps (NHSC)
As a NHSC site, CommWell Health promises to:
- Serve all patients.
- Offer discounted fees to those who qualify (Ask about our EagleCare program!)
- Not deny services based on a person’s: Race, color, sex, national origin, disability, religion, sexual orientation, or inability to pay.
- Accept Medicaid, Medicare and Children’s Health Insurance Program (CHIP) and commercial insurances.
Federal Tort Claims Act
This Health Center, CommWell Health, is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).
The Federally Supported Health Centers Assistance Acts (FSHCAA) of 1992 (Pub. L. 102-501) and 1995 (Pub. L. 104-73) extend Federal Tort Claims Act (FTCA) protections under 28 U.S.C. 1346(b), 2401(b), and 2679-81 to eligible health centers funded under the Health Center Program, section 330 of the Public Health Service (PHS) Act (42 U.S.C. 254b), as amended. Tri-County Community Health Council, Inc doing business as “CommWell Health”, is protected under this legislation.
Patient Care and Safety Concerns
If you have concerns about patient care or safety please ask to speak with a Patient Representative or Practice Manager at your CommWell Health service location so your concern may be documented and addressed.
Any unresolved patient safety or quality of care concerns may be reported to the Joint Commission.
You may contact the Joint Commission by email, fax or phone:
Fax: 630-792- 5636
Mail: Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181
Summarize the issue in two pages or less and include the name and full address of the organization in question. For more information call The Joint Commission’s toll free number, (800) 994-6610, available weekdays, 8:30am – 5pm, Central Time.
Equal Opportunity Provider and Employer
CommWell Health is an Equal Opportunity Provider and Employer.
In accordance with Federal Law and Department of Agriculture (USDA) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, or disability.
To file a complaint, of discrimination, write:
USDA, Director, Office of Adjudication 1400 Independence Avenue, SW, Washington, DC 20250-9410 or cal Toll free (866) 632-9992 (Voice).
Individuals who are hearing impaired or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish). USDA is an equal opportunity provider and employer.