At CommWell Health, we are committed to providing patients and their families not only with the highest level of primary medical, dental and behavioral health care, but also with the best possible service. That means friendly, open communication between patients, families, and their care team and a friendly, engaged staff. This is the foundation of the patient centered health home.
We believe friendly, caring service is an integral part of patient centered health home care. Everyone on our team follows our Behavior Code of Ethics to ensure all patients and families receive the care and respect they deserve.
We partner with Press Ganey, who conducts phone-based surveys to help us measure our patient’s satisfaction with their care. This helps us see what we are doing well, and where we can improve to constantly be providing the highest level of care possible.
Patient Satisfaction Scores as of March 2017
CommWell Health Behavioral Health Patient Satisfaction Overall Score
Mean Score = 86.9%
CommWell Health Dental Patient Satisfaction Overall Score
Mean Score = 87.4%
CommWell Health Medical Patient Satisfaction Overall Score
Mean Score = 84.5%