CommWell Health is pleased to announce that the organization is actively seeking participants for its new Patient Advisory Councils. CommWell Health’s vision for Patient Advisory Councils is a forum to hear the voice of the patient and their families to advance the mission of “compassionate delivery of quality medical, dental and behavioral health services for all.”
Karen Smith, Vice President of Quality said, “Patient Advisory Councils are truly changing lives and improving care, and we are excited to begin forming these groups for our practice locations. By listening to our patients and applying their feedback to our services, we can make a premier patient experience even better.”
CommWell Health Patient Advisory Councils will provide patients and their families the opportunity to work with CommWell Health colleagues to identify opportunities for service improvement and enhance patient and family centered care. “The Patient Advisory Council,” says Smith, “is an example of our core value of teamwork. We work together as a team with the patient to provide high-quality health care”
The first Patient Advisory for CommWell Health has been established at its Newton Grove/Spivey’s Corner and will meet quarterly. Advisory Councils for each CommWell Health practice location will be established beginning in 2018. In addition to providing feedback council members will learn about current and upcoming services and processes, receive a behind-the-scenes tour of the facilities, enjoy an evening meal and meet other community members and CommWell Health colleagues.
Patients of CommWell Health are encouraged to participate in these new Advisory Councils. Interested patients may contact Misti Phillips, Quality Transformation Specialist at 910-567-6011 extension 6011.
Commwell Health since day one has always been a great place to work. Commwell Health has grown tremendously over the years, expanding it’s services throughout NC to reach the needs of those who seek and desire Health Care within our organization. The greatest part of my job is meeting and serving the many families from various backgrounds and locations that I encounter on a daily basis. Just knowing that I am a part of this great organization that is committed to delivering quality care to those in need, it truly is an excellent day at Commwell Health!